For years, marketers have leaned on cookies like a trusty sidekick, helping us understand who’s visiting our websites and what they’re interested in.
This intel allowed us to tailor our messages and connect with the right people. But just like all good things, the era of third-party cookies was seemingly coming to a close.
This shift meant we needed to get a little more creative with how we reach our audiences, and that’s actually pretty exciting!
However, the “demise” of third-party cookies in Chrome has taken an unexpected turn.
While initially planned for a full phase-out, Google has recently announced a pivot. Instead of outright deprecating third-party cookies for all users, they will now maintain their current approach of offering users a choice in Chrome’s Privacy and Security Settings.
This means that while the landscape is still evolving towards greater privacy, the immediate, widespread block of third-party cookies that many anticipated has been delayed.
The good news? Marketers are already exploring brilliant new ways to connect with customers in a privacy-first world, and these strategies remain crucial for adapting to the ongoing changes and consumer privacy expectations.
Here are the top strategies we’re seeing gain serious momentum:
Embracing the Power of First-Party Data
Imagine having a direct conversation with your customers, understanding their needs and preferences straight from the source. That’s the power of first-party data.
It’s information you collect directly from your audience through their interactions with your website, loyalty programs, or even surveys.
And guess what? Over 90% of marketers are already seeing the value in it. In fact, a huge 61% are planning to actively collect more first-party data this year to build stronger, more effective audience connections.
When you use first-party data, you’re not just guessing; you’re personalizing experiences, truly understanding what your customers want, and delivering ads that feel relevant – all while respecting their privacy.
Tips for Making Your First-Party Data Shine:
- Be Open and Honest: Transparency is key! Let your customers know exactly how you’re collecting their data and how you plan to use it. Make it super easy for them to opt in or out.
- Offer Something Great in Return: People are more likely to share information if they get something valuable back. Think about a special discount for signing up for your newsletter, or a fun birthday treat for sharing their date of birth. It’s a win-win!
- Keep Your Data Squeaky Clean: Once you’ve gathered all that wonderful data, give it a good tidy-up. Get rid of any duplicates (like the same customer with two different email addresses) and standardize everything (think consistent date formats or capitalization). Clean data means more accurate targeting and a much more personalized experience for your customers.
First-party data empowers brands to truly create experiences that feel less like marketing and more like helpful interactions.
Michelle Taves
VP & Group GM, Data and Marketing @ PGM
Re-Energizing Your Email Marketing Strategy
Email marketing is one of the original and most reliable forms of direct connection.
Your email list is a pure source of first-party data – people who have explicitly opted in to hear from you.
This direct line of communication is invaluable for building loyalty and driving sales, especially in a privacy-conscious landscape.
Why Email Marketing Shines in the Privacy Landscape:
- Direct & Owned Relationship: When someone gives you their email, you have a direct line to their inbox. You own this relationship, independent of changing browser policies or platform algorithms.
- Deep Personalization: With the first-party data you collect (like purchase history, Browse behavior on your site, or preferences shared directly), you can craft highly personalized emails. Think targeted product recommendations, exclusive content, or special offers that truly resonate.
- Cost-Effective & High ROI: Email marketing consistently delivers one of the highest returns on investment for marketers. It’s an efficient way to nurture leads, retain customers, and drive repeat business without relying on costly third-party tracking.
- Privacy-Friendly by Design: Since consent is at the heart of email marketing (subscribers choose to receive your emails), it naturally aligns with privacy regulations and builds trust with your audience.
“Email has always been a powerful tool. It’s the one channel where we truly own the relationship and can build deeply personalized experiences that feel like a conversation.”
Larisa Bedgood
Head of Marketing @ PGM
Unleashing the Potential of Social Media Advertising
Social media platforms are already incredible hubs for connection, and it turns out they’re fantastic for smart advertising too!
Nearly 60% of marketers are looking to social media advertising and targeting to identify and reach audiences.
These platforms offer sophisticated targeting options that let you connect with people based on their demographics, interests, and how they behave online.
Tips for Rocking Social Media Advertising:
- Discover Your Lookalike Audiences: Many platforms have this awesome feature where you can upload your existing customer data, and they’ll help you find new users who are incredibly similar to your best customers. It’s like finding more of the people who already love what you do!
- Target Based on Engagement: Think about who’s already showing interest in your brand. You can target people who’ve liked, commented on, or shared your posts. You can even reach out to those who’ve engaged with content similar to yours or even your competitors’ posts. This way, you’re connecting with an audience that’s already primed to hear from you.
“Social media advertising has evolved far beyond simple demographic targeting. We can now understand real-time intent and leverage those engagement signals. We’re seeing incredible efficiency by focusing on ‘who’s listening now,’ not just ‘who might be interested.'”
Kristin Jones
Marketing Manager @ PGM
The Latest on Cookie Deprecation: A Shifting Landscape
While the industry has been buzzing about the impending “cookieless future” for years, Google’s recent announcements have introduced some new nuances.
- A Pause on Full Deprecation: Instead of a complete phase-out, Google Chrome will continue to offer users the choice to manage third-party cookies in their privacy settings. This means a standalone prompt for blanket blocking will not be rolled out as previously anticipated.
- Privacy Sandbox’s Evolving Role: The Privacy Sandbox initiative, which aims to develop new privacy-preserving technologies for the web, is still in play. However, its role might be different from what was initially envisioned. Google is continuing to engage with the industry and regulators to refine these APIs, with certain initiatives like IP Protection for Chrome Incognito users still on track.
- Why the Shift? This change comes after extensive feedback from developers, publishers, and the ad industry, as well as ongoing discussions with regulators, particularly the UK’s Competition and Markets Authority (CMA). Concerns about the readiness and anti-competitive nature of some Privacy Sandbox proposals contributed to this re-evaluation.
What This Means for Marketers:
The news about the delayed and revised approach to third-party cookie deprecation doesn’t mean we can simply go back to old habits. The underlying drive for greater user privacy and control remains strong. While the immediate pressure of a complete cookie block is lessened, the industry is still moving towards privacy-centric solutions.
- Continued Focus on First-Party Data: This is a non-negotiable. Building robust first-party data strategies ensures you have direct, consented relationships with your customers, regardless of browser changes.
- Adaptability is Key: The digital advertising landscape is dynamic. Staying informed about Google’s ongoing updates and the evolution of the Privacy Sandbox APIs is crucial.
- Diversify Your Strategies: Relying on a single targeting method was always risky. The strategies outlined above—first-party data, social media advertising, and retail media networks—offer diversified approaches that are less reliant on third-party cookies and more aligned with current privacy trends.
The landscape is certainly more nuanced now, but the core principle hasn’t changed: put the customer first. That means respecting privacy and finding innovative ways to deliver value that don’t rely on shadowy tracking. Marketers who embrace this mindset will thrive, regardless of what happens with cookies.
Todd Dziedzic
Head of Data Science & Activation
The world of marketing is always evolving, and the ongoing developments around third-party cookies present both challenges and exciting opportunities to build even stronger, more respectful connections with our customers.
By focusing on direct relationships, innovative platforms, and a flexible mindset, we can continue to reach the right people with the right message, creating truly impactful campaigns in a privacy-conscious era.