Home Factors Drives 1047% ROI for Regional Home Improvement Brand

The Challenge: Inefficient Targeting for Urgent Home Repairs

A regional home improvement company specializing in exterior home repairs needed to target homeowners with window and roof repair needs.

As a home improvement provider committed to delivering exceptional service and high-quality results, our client needed to refine their targeting strategy to reach homeowners with urgent window and roof repair needs. However, traditional targeting methods lacked these key property insights. 

Lack of property condition insights resulted in targeting limitations, stunting the ability to scale and acquire new customers:

Low-Quality Lead Gen

Current targeting strategies were yielding a lower concentration of qualified leads with urgent repair needs.

Wasted Marketing Spend

Targeting was focusing on generic audiences, rather than the most receptive and high-potential homeowners.

Missed Opportunities

The inability to identify homes with window or roof repair needs were preventing them from reaching critical audiences.

The Solution: AI-Powered Property Condition Analysis & Marketing

To help the client overcome these hurdles and focus their marketing efforts, PGM leveraged Home Factors.

What sets Home Factors apart is its unique data on both interior and exterior home conditions. Home Factors uses advanced AI models to analyze property condition signals to identify homes most likely to require service.

With these insights, we were able to implement innovative solutions to address the client’s challenges:

Analyzed Property Conditions

Home Factors identified homes signaling signs of potential window or roof repair needs, aligning with the client’s service offerings.

Developed Audience Segments

We built segments to precisely target homeowners whose properties were most likely to require window or roof repair.

Multichannel Deployment

We deployed a multichannel campaign to reach these segments, significantly surpassing the performance of standard consumer audience methods.

The Results: Unprecedented ROI and Performance

The adoption of the AI-powered Home Factors audience segments yielded significant, measurable improvements for the regional home improvement brand:

1047% ROI delivered from the Home Factors segments

600+% higher performance than traditional targeting methods

This case study validates that we can match real property characteristics to real customer demand. We’re helping brands connect with homeowners at exactly the right time—when the need is present and the likelihood to act is highest.

Michelle Taves
VP and Group GM, Data and Marketing

Learn How Home Factors Helps You Connect with Homeowners in Need